People are open to using chatbots, as long as they get good helpīesides this, Telegram also has some advantages over other channels, such as Facebook Messenger and WhatsApp.įacebook Messenger and WhatsApp have strict rules regarding their chatbot, such as the 24-hour window.Your chatbot is 24/7 available, all over the world.With a chatbot, you can reply in seconds, instead of days.You can save time and money on customer service.So now you understand why you should use Telegram, why should you use a chatbot?Īctually, I created an extensive post about this, but here are some of the main reasons: And where your customers, you need to be. With so many people on the platform, it is likely that your customers will also be there. This means that a lot of people are already on Telegram and that the number of users is expanding rapidly. Every day, 1.5 million new users sign up for Telegram: Telegram is one of the biggest messaging apps in the world, with 400 million active monthly users:Īlso, the platform is growing fast.
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